Public Storage - Fort Worth - 2377 E Loop 820 S

Kalon Pyles

This place is nasty, You can never get a hold of anyone for assistance, you even have people living in their car in the complex. I bought a lock for my unit and never received the "spare" because THEY were supposed to put it on! Do yourself a favor and stay away from here. You're better off renting a dumpster compared to this place.

Mommy Kim

My experience was amazing I checked in on a kiosk machine which was much more simpler than I thought, plus the live operator was so awesome The unit that I got is so spacious and I still got room to put more stuff in it Overall I am very satisfied with Public Storage and will definitely recommend it to family and or friends Oh I forgot about the price, on point

Dewonikia Mitchell

This place deserves negative stars. This is the worst storage ever. They scammed me, stole items out of my unit, and are very unprofessional. You can never get in contact with any one at the property. The gate is always malfunctioning. They still charge you. I informed them on multiple occasions there were rodents in the unit. They did nothing. I have spoke with several so call property managers, corporate management. All I got in return was that someone will call me back. Which never happened. All my personal items were destroyed from rodents, flooding in the unit and theft from public storage employees. The so called property manager told me on the day I went to view the damages that “oh I bet you did not know your unit was broken into. He also told me how public storage is a scam and they are taking advantage of people. They pick and choose what to charge and inflate prices on those the think can’t afford it. This is not ok and very in humane. I have been calling to follow up. Now all of a sudden they can’t find any trace that I rented from them over a year. Trust I have emails, recordings, and pictures. This is not the last you will hear from me public storage. Do not rent here. It is disgusting. They are very unprofessional. I was bullied and discriminated against.

Leotin Fairris

I had such a great experience here, The manager Tee, he’s such an amazing helpful person.Great communication, he likes conversation, would definitely be returning here if I ever need storage needs again. Would highly recommend him to anybody.

Stephanie N

I'm giving 3 stars, up from my previous rating of only 1 star bc it was difficult reaching someone to discuss the payment options on my storage unit- however, once I did reach the property manager, she was very kind, friendly, understanding & most of all, extremely helpful to me during a time of difficult personal circumstances.