Public Storage - Cypress - 13201 Spring Cypress Rd

ron nida

The Public Storage at 13201 Spring Cypress, Cypress, TX 77429 is terrible. There is no one at the site which equates to no help and no rest rooms. The carts they supply are rarely available and are in disrepair when you find one at the door. Additionally, they offer discount incentives that they increase significantly after only 4 months. So if you lease a discounted unit be prepared for the price to increase. I do not recommend the company due to their pricing policies. Additionally, I do not recommend this site due to lack of personnel and the poor condition of their equipment.

CHRISTINA LAAKE

Don’t rent here. My rate went from $180 for a 10x20 first floor, air conditioned unit to now $455. The online rate is $180!! They just raised the rent from $390 to $455 just a few months ago. Before the property manager would reach out to you and was very nice and would submit a request to lower rate because she would even say it’s too high. Whoever I just spoke to now wouldn’t even help and was rude (after I called seven hours ago and left a voicemail). I turned off my auto pay for a reason and before I could even get to why it just sounded like she wanted it paid. No thank you. $455 a month is horrible and high way robbery. They will get you cheap for the first few months then it just starts climbing and climbing. The other non chain places in the area are half the cost and they maintain their prices. I had the same problem with rent hikes to unrealistic prices at the other location on Louetta as well.

Larissa Jackson

If I could give zero stars I would first off property manager never answers the phone I was charged a 25 bad check fee 27 days after I tried to make the .50 cent remaining balance and my card was locked they blocked my access 27 days later right when I’m suppose to move out Saturday I would recommend a family owned storage public storage does not care about you or your items I will not be renting with public storage ever again if you care about your things I suggest going elsewhere

Maeannette Borkowski

I was very pleased with my unit and the ability to access my unit at anytime. It's all ready for the next person.

TJ

Find a family owned facility. They're always much better, much more caring, and most times always available. Another price increase. This place, it keeps going down while their prices continue to go up. Strange. Workers aren't even in the building.. where's the money for random rate increases going?