Public Storage - Beaumont - 4195 N Dowlen Rd

Consuela Cee

Vincent truly knows what excellent customer service is and is outstanding at it. He was professional and easy to relate to. He took the time to understand my issue and answered all my questions patiently. I've been with them for over a year, and I was considering moving my stuff out. However, speaking with him over the phone has made me decide to stay a little longer.

Carlos Castellanos

A lot of 5 star bot reviews on here... Beware, they quickly raise the prices without telling you. My rent started at $85 and within a year they were charging over $150. Customer service is very difficult to get ahold of, the company does everything they can to discourage you from cancelling or speaking with anyone. Not cool.

Holly

WoW!!! I don't even know where to begin! This storage facility is conveniently located and easily accessible. We arrived at the facility entered the code and proceeded inside by vehicle. The atmosphere inside is inviting, super clean and very well lit. Opened our storage unit, it was clean and the lock for the unit was inside with an information pamphlet for our specific unit. Also, I would like to add that they have elevators to go to the 2nd floor. They have dollies and hand carts available if you needed to make a load to your storage. We decided to look around the storage area and were greeted by a smiling Candy and she thoughtfully took us on a full tour of the facility. We were just really impressed with this storage facility, very modern and easily accessible. The lighting is great and very well lit and felt safe inside. ***Please know the Hours of Operation are from 6 AM - 9 PM. You need to have exited the building before 9 PM or you will be locked in. Thank you Candy for our tour, for being so sweet, caring about your tenants and enjoyed our conversation❤️

Nicholas Jones

Been at this storage unit for over a year now and it has really gone down. The cleanliness of the facility is very bad. Clothes have been on the floor for over a week, and the grounds are just filthy. Security Doors never work, which was one of the main reasons for coming to this facility.

Jeremy

This storage unit has no air conditioning and they failed to tell us that the air conditioning was out has been out for three months and because of this, our items have begun to mildew. The only thing that they could do to help us is for give us the insurance claims number For us to get reimbursement for all of the items we lost. There is no scheduled. ETA on the air conditioners being fixed and they claim it will be $500,000 to fix air conditioners and that is why they are not fixing it. They advertise to be. Climate controlled storage units without having working air conditioners.