Public Storage - Upper Arlington - 4780 Arlington Centre Blvd

Melissa Gregory

I wanted to share that Stacey at you upper Arlington Ohio office was the most helpful and pleasant I have encountered at any business in months. She was smart and problem solved for a customer. Fantastic job.

Elizabeth Pollack

We had a great experience opening up a unit with Public Storage. There was a great sale going on, so we got a fair price and all our needs met. Front desk staff was great and connected with them about being from Colorado!

Wes Shelton

So, had a question about payments and saw Arlene today 2/7/25 and she fixed everything up quickly. She has provided excellent customer service from the first time we moved in up to now. She is very helpful and dedicated to what she does. (Guess this is how you add a second review - to edit the first?) (February 2025) Arlene did a great job of getting us through the internet process. She also got us running on the app. She is very helpful and friendly. The unit was clean and everything was in order when we moved in. (September 2024)

PUPPALA VENKATA PAVAN KUMAR

Very friendly staff and helpful. Yasi is very helpful in completing the paper work and access. Highly recommend

Sampy Hardin

I don't usually take the time to write reviews, especially not for a storage facility. You might even think it's odd that I'm so enthusiastic about something as seemingly mundane as renting storage space. But when someone goes above and beyond in a way that genuinely impacts your life, it's worth sharing. I was facing a particularly stressful situation, about to leave on an early flight with a million things on my mind. Anxiety was high, and I needed assistance that went beyond the usual expectations. That's when I connected with Arlene at Public Storage on 4780 Arlington Centre Blvd. Even over the phone, Arlene's warmth and genuine care were immediately apparent. She didn't just provide information; she listened intently to my predicament and understood the urgency and complexity of my situation. Without delving into specifics, let's just say she took actions that exceeded all my expectations, providing me with immense peace of mind. Arlene's dedication isn't just about excellent customer service—it's about compassion, empathy, and a true willingness to help someone in need. She turned what could have been a major hurdle into a seamless experience, allowing me to focus on my trip without additional worries. If you're skeptical about finding such remarkable service at a storage facility, I get it—I was too. But Arlene shattered those preconceived notions. She didn't just do her job; she made a meaningful difference during a challenging time in my life. To anyone in need of storage solutions—and who appreciates exceptional service from someone who truly cares—I wholeheartedly recommend Public Storage on Arlington Centre Blvd. Arlene and the team there set a new standard for excellence. Arlene, thank you for your outstanding kindness and unwavering dedication. You are a rare gem, and any team would be incredibly fortunate to have you. Your efforts have not gone unnoticed, and I am profoundly grateful for the peace of mind you provided.