Storage Depot - 903 West Main St

Lisa Fanton

This company is terrible. First of all they are managed by another storage company in South Carolina . Also they do not communicate with customers when a problem arises. They also try to charge you extra money when you try to get your stuff back. They will also put your unit up for auction without informing you.

Manda Smith

PSA!!! DO NOT GET A STORAGE UNIT AT THIS FACILITY! Our door has been broken for almost 2 months, I’ve called over 30 times for this issue to be fixed and NEVER got any help!!!! They gave me a credit for January and told me someone would be there to fix it and they would call me to let me know so I could make sure it was properly locked up. NOONE CALLED, I go to check on it and EVERYTHING I HAD IS GONE. MY LOCK IS MISSING, The unit is TRASHED and Over $20,000 worth of furniture, all my children’s summer clothes along with mine and my husband’s are gone. I own a cleaning business and all of my equipment is gone, everything of value we had is gone!!!! And it has to be someone that has access bc the gate won’t open without your PIN number, I filed a police report and have filed a claim with my insurance but I’m going to have to pay a lawyer to sue them . The door should have been fixed as soon as I called 2 months ago & told them it was off track and was still accessible even with the lock on it. They’ve been horrible to deal with, no type of help or assistance at all. Just please don’t get a unit here! They’re extremely irresponsible and do not care anything ab their customers only the high monthly payments. Most terrible experience I’ve ever had in my life. And before he comes on my review saying there is no record of my name blah blah blah. ITS IN MY HUSBANDS NAME! TYREE BOYCE SO CHECK IT BEFORE YOU COME DEFENDING THIS RAT HOLE. Also. I DO PAY FOR INSURANCE EVERY SINGLE MONTH! Again, my unit being broken into is COMPLETELY ON THE FACILITY AS IVE CALLED MULTIPLE TIMES TO REPORT THE ISSUE WITH THE DOOR!!! There is no excuse for it to take almost 2 months for them to “fix” the unit door that still isn’t fixed! Now all of our belongings are gone due to the negligence of this facility and their “maintenance” employee.

Danielle Painter

Would give this place 0 stars if I could! We had a break in about two months ago, filed a police report.. took FOREVER to get a new lock on our unit. FINALLY settled our claim two weeks ago. Went to check the unit today.. the lock is completely gone and our unit is broken into AGAIN. Another police report made. No camera system STILL, a HUGE hole in the fence for people to come and go as they please, a sign on the drive up gate to text a number to open the gate. We have lost a good bit of stuff. This company is a joke! Bet if it was their property, they would act different!

Shane Spencer

Edited review: called like they asked, no plans to have an on site person and it just keeps getting worse. Attached another photo where they are breaking into the rear fence daily and more units broken into and emptied. Required unit insurance you have to pay monthly doesn't even have a link on their website so reporting the breakins does nothing. Do not store your items here, customer service email never responds and units are broken into daily including my own twice. I even offered to be on-site Manger in exchange for unit rent and being unpaid unit cleaner . Attached is multiple photos of units broken into and emptied including my own. DONT NOT STORE HERE

Gwynne Hamilton

Do not and I mean do not put your stuff in this place. I had my deceased mothers belongings in this unit and it was broken into and whatever crack head it was stole a lot of stuff and now they have refused to pay for my loss so I’m in process of a law suit on them. I had insurance and they’re saying because it happened months back they’re not going to pay me. So we will see about that. Police stated it has been over $100 units broken into here. I regret the day I made this decision to put my stuff in here.