Public Storage - Spring Valley - 203 New Clarkstown Road

Eddy Cameo

Let's put it this way... I rarely give out 5 stars... in this case; it's well deserved. Ashley made sure that my experience at Public Storage is always better than expected. For example, I rented a new unit last week; there were many people renting units or waiting to rent units or pay their rent... And Ashley handled it all like a Boss. Very well. Very Professional! Very quickly... Bravo! Thank you. And Thank you Ashley.

Kim

Absolutely horrible pest control management. This place has a rodent problem and I am so disgusted. This is such a health hazard and we are trying to move our stuff out ASAP! Management has not returned calls or emails. We had to throw out several of our belongings due to rodent pee and droppings all over our storage unit.

mj baye

this place is an overpriced, RAT INFESTED, joke of a storage place. save yourself hundreds of dollars of loss in your items and go elsewhere. a few times the gate wasn’t closed so anyone can drive in. you can hear the rats squeaking and running around. it’s diabolical. the rats have absolutely DESTROYED so much of my stuff, items that had deep emotional value…HORRIBLE PLACE. 10/10 do not recommend!!! i have more photos but these show the state of some stuff about 4 months ago. unfortunately we haven’t had time/money to move everything out to a new location. but we are planning to move it all out asap to avoid paying over $100 /mo for our stuff to continue to be destroyed!!! AVOID THIS PLACE AT ALL COSTS

tony moore (tonytone)

Hello, my name is Ray Anthony Moore. I recently rented a storage space in Spring Valley. Right before renting the space I had unfortunate episode with my house so I was in the middle of moving my longest to the storage space and it took me over close to two days to do it because I didn’t understand about the 9 o’clock curfew. I had to spend extra money and leave my stuff on the truck overnight, which I did not have but thank God I had it and now I’m searching to feed my eight years old daughter and my wife because that was all the money I had. No need to complain about that to anybody, but I received a phone call today by Mitch and his wonderful partner Hannah that completely brought me down from anger to happy. I don’t know how the heck they did that but they did it and they worked together like glove on hand. They know what they doing. They know how to do it and she like they’ve been together. Should I say it seem like these two was born together, but they brought me at ease and made me felt that everything was OK. I don’t know how to describe these two but the admirable I guess I have a poor way, describing the best of the best because when it comes to the best of the best in your eyesight like mine, there’s no words can find the perfect thing with they all about the only thing I can say this they make you feel at home they make you feel at ease they make you feel welcome they make you wanna spend money and spread the word that public storage is the best place to be at I even asked a young man can I have a job with them and the only reason is this because he’s happy and I love to be out of place with the workers happy if the work is happy the place goes smooth. It makes the customers happy and makes the customer. Tell another sad customer want to go over there and be happy Mitch and Hannah. I took my hat off to you until next time public storage in God we trust anyone read this message actual Mitch and Hannah they get you through a stone and keep your wall and get you there when you’re un aware

Shantel Jackson

I came in with a plethora of issues, including my Wi-Fi acting up while trying to access my account. A gentleman by the name of Mitch was working and he was very understanding, helpful, and generous. I really appreciated him turning a stressful situation around.