Prime Storage - Latham New Loudon Rd
Facility Highlights
24-hour access
On-site office
Available Storage Units (7)
5x5
$2.60 / sqft
5x15
$1.32 / sqft
10x10
$1.09 / sqft
10x20
$0.85 / sqft10x25
$0.87 / sqft
10x30
$0.86 / sqft20Long
Complete Amenities & Features
ACCESS
24-hour access
SECURITY
- On site office at facility
VEHICLE STORAGE REQUIREMENTS
- Requires title
- Requires registration
- Requires insurance
- Must be drivable
PROPERTY COVERAGE
- Insurance required
- Protection Plan available for purchase
- Homeowners or renters insurance accepted
PAYMENTS
- Cash
- Credit cards accepted: Visa, Mastercard, AMEX, Discover
- Check
BILLING
- Email invoicing available
- Automatic payments available
- Rent due on same day each month per lease start
MISCELLANEOUS
- Moving supplies for sale
- Paperwork can be done remotely
Customer Reviews
Very clean and kind staff
Staff was very helpful, the space was clean and the move in was very easy.
Yes I would
Great place did my reservation online and it was simple quick and I got in there the next day thank you !!!
Fast move in
Great service, easy process and fast move in. I was crunched for time and they found me a unit the same day!
Very conveniently close to Cohoes NY.
Helpful and friendly staff. The storage unit is clean an in very good condition. Would definitely refer this storage facility to anyone in my family. The price was very reasonable compared to other facilities that are near by.
easy to use and free month is great
super easy and getting first month free is awesome!
DM M
Where to begin? The onsite staff are helpful and professional; however The main security gate doesn't close so your main security feature is not there, and hasn’t been for 4 or more months, there is a huge landfill/dump across the road that is putting out methane gas 24/7 that gets into your unit, they raise the price arbitrarily every few months. I was there 5 months starting at $50.00 per month, then $85.00 after a couple of months, now $125.00. Ridiculous price, so I gave my proper notice and moved out. Meanwhile they had auto debited my new payment and tell me”we don't give refunds”. So essentially stealing your money. Evidently these practices are the norm with this company from what I see on social media and from speaking to other people. I strongly advise not dealing with this company.. To Prime Storage; You say I should call to speak with someone to clear up the problem. I have called several times and was told my complaint was kicked up to management for review, and that someone would call me back. Predictably no one has done so. Why don’t you act like a legitimate business and refund the money you took from my account automatically even though I gave proper notice as required. So you took a months payment when I had already informed you I was leaving, and you are keeping the money that you aren’t entitled to. Next stop NY Attorney General’s office department of consumer affairs.
Michael CusackQuick and efficient leasing process. Unit was in excellent condition and on site staff was friendly and helpful. Pretty straight forward transaction, would definitely recommend.
Courtnay MitchellWonderful service from Ashley as usual. Shes always happy to help with anything.
Lori LeoneSHOUT OUT to Mary!!! From the Prime Storage Customer Service Center... I appreciate your PATIENCE, your PROFESSIONALISM, and your knowledge of your company's policies and procedures! Thank you, Mary, we need more people like you in this field - YOU ROCK IT!
AdkLuvGreat place to store extra stuff. Ashley's a gem 🌞
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