Extra Space Storage - 5035 - Worcester - Brussels St

C Chiappe

Extra Space Storage has really great customer service!! Shaun was most delightful to interact with. His customer service is amazing and so many people in this world could learn from him. He helped me rent a unit for my college daughter. He helped me sign up on the phone and then assisted my daughter through the check in process. He then called me to assure me she got in the unit! Thank you Shaun!

Steven Rotman

⭐⭐⭐⭐⭐ I can’t say enough good things about Shaun and the storage facility at One Brussels Street. We rent multiple units and are constantly going in and out—pulling items out, putting items in, and reorganizing. Shaun has been absolutely unbelievable to work with. He is always accommodating, responsive, and genuinely helpful, no matter how often we need access or assistance. That kind of service is rare, and it has made managing our storage needs easy and stress-free. If you’re looking for a storage facility run by someone who truly cares and goes above and beyond, I highly recommend this location. Shaun does an outstanding job. Steve

Marissa S.

Shaun was super helpful in setting up our storage unit for our college daughter. We needed to switch our unit and he made it quick and easy. I would highly recommend this place!

Mark Weiss

Extra Space your manager went out of his way to make sure that the unit I needed was the proper fit for my family. Shaun makes sure your understand the how and when you may move in. What made the move in easier for us is the loading dock and the Garage doors so if it rains I can use the Bay Doors. Shaun also explained to us that we can enter the building from 6am and must be out by 10pm. I had to use the toilet and at first I was scared for my son to use it most toilets are nasty but Extra space toilet was clean had hand soap and paper towels and also to our surprise toilet paper. The manage seems to take pride in what he does and this was a pleasure renting with extra space and Shaun. Thank you Shaun, for helping us.

Sam I am

Shawn has been the greatest help I could have ever asked for he was extremely nice and curteous. He explained everything step by step, so well and professionally. He was patient and helpful and made sure I understood everything I was being told. Shawn made sure everything went as smoothly as possible and I appreciate him for everything and all his help