CubeSmart Self Storage - Baltimore - 8432 Pulaski Hwy

Deja Powell

I had a great experience working with Mr. Rian at CubeSmart. From start to finish, he was attentive, professional, and incredibly responsive. He made the entire booking process quick and hassle-free, and I truly appreciated how proactive he was in making sure everything was handled efficiently. It’s rare to receive such smooth and courteous service these days. Mr. Rian definitely made this an easy and positive experience — highly recommend!

Jada Powell

Mr. Rian provided exceptional service while helping me book my storage unit at CubeSmart. He was extremely efficient, professional, and responsive throughout the entire process. He answered all of my questions promptly, made everything clear and easy to understand, and ensured the booking was completed smoothly without any stress. His customer service truly stood out, and I genuinely appreciate how seamless he made the experience. I highly recommend working with Mr. Rian if you’re looking for someone knowledgeable and dependable!

Gbolahan Abioye

Rian was extremely informative and helpful throughout the entire process. He made everything smooth and efficient, answered all my questions clearly, and ensured my needs were fully met. I was in and out quickly, and the experience was stress-free from start to finish. Excellent customer service highly recommend working with Rian!

Shulys Cooking

I have nothing but wonderful things to say about this place. I have met with Jason a few times and I will say he is a very knowledgeable, kind and caring person. He answered all of my questions promptly and was very sweet throughout this whole process, which makes it much easier for us. The storage facility is very neat and clean and cared for properly. I am at ease knowing that my belongings are safe and secure. Thank you, Jason!

Amavy Peeples

Rats have access to the storage units. Many boxes were chewed through and there was rat poop around our stuff. Disgusting! We weren't even storing food or anything edible! When we first rented this storage unit, we started at $80/mo, which, for the size of our small unit, was reasonable. However, over the 4 years we had our unit, we experienced significant rent increases that were neither negotiable or avoidable. Most of the time, we weren't even informed prior to the increase by email or text; the increase simply happened and we were stuck with paying the bill. We finally decided to travel to Baltimore from out of state to close our unit because we were paying $200 a month!!! in storage rent for the same unit we always had. We never received anything cleaner or bigger than the unit we always had. Cancelling the unit and dealing with Jason at closeout was the best part of our 4year experience with CubeSmart. He was warm, fair, kind and efficient. However, due to the egregious (and regular) rent increases, combined with the rat contamination, we will not be recommending this storage facility to anybody.