Public Storage - Fort Wayne - 5519 Illinois Road
Facility Highlights
Fenced & Lighted
Resident manager
First floor access
Drive-up access
Available Storage Units (13)
5x10
$1.04 / sqft
10x10
$1.12 / sqft
10x10
$1.17 / sqft10x15
$0.79 / sqft10x20
$0.76 / sqft10x20
$1.10 / sqft10x20
$1.22 / sqft10x25
$0.98 / sqft
10x30
$0.88 / sqft10x20
$1.10 / sqft10x20
$1.22 / sqft10x25
$0.26 / sqft
10x30
$0.88 / sqftComplete Amenities & Features
ACCESS
Electronic gate access
SECURITY
- Fenced + Lighted
- Resident Manager
VEHICLE STORAGE REQUIREMENTS
- Requires title
- Requires registration
- Requires insurance
- Must be drivable
PROPERTY COVERAGE
- Insurance required
- Insurance available for purchase
- Homeowners or renters insurance accepted
PAYMENTS
- Cash
- Credit cards accepted: Visa, AMEX, Mastercard, Discover
- Check
BILLING
- Email invoicing available
- Automatic payments available
- Rent due on same day each month per lease start
MISCELLANEOUS
- Moving supplies for sale
Customer Reviews
Great service
Lady was very helpful and polite price was average
Lori was great in handling the move...
Lori was great in handling the move from a Public Storage Unit that is now considerable distance from our new home. We no longer needed the large unit that we previously had and showed me exactly what I needed. Lori should get pats on the back for her work.
Very well run, clean and well managed.
Best I've ever dealt with of about 10 different places over the years.
The price was right
The price was right. Friendly employees.
Excellent experience
Excellent experience. Everyone working at this Public Storage made me feel very welcome. I felt that my stuff was safe while being stored. Even at check out, I was made to feel like I would be missed. Thank you for a great experience.
Steve Penfold
Moved into a new unit on Coliseum Blvd for Fort Wayne. The staff was very friendly and helpful during the process. They took care of my questions and move in was easy. Kim at Illinois Riad was great as I closed a unit there. She was courteous and professional during the process. She definitely wants to make sure your concerns are heard and addressed. Thanks again Kim!
Randi SuarezThe five stars is purely for KIM!! I don’t understand why after a few months Public Storage would increase my monthly storage fee by over $20.00. I tried called customer service repeatedly to find out why it increased. Ended up turning off the auto pay until I figured it out. When you call the automated service runs you in circles. It convey that a representative is available online or on the app. I couldn’t find where neither online or the app. It wanted me to call the location which I did, but no one was in office , and I knew from the sign o. The door they wouldn’t be in the next day either. I had no way to find out what was going on. Kim in the office was the utmost helpful! She referenced an email notification that was supposedly sent Nov 23. But, I searched my email, including all mail I received from public storage, and the rental increase notice was not there. She was able to submit an application after I made the increased payment, as it was due being the 2nd, to decrease the amount. Which was successful and I appreciate immensely. Any time I’ve went in and spoken with her, she made things so much easier and exhausts all possibilities to be of help. And time I’ve called customer service, I’m never properly taken care of.
Tamia ParkerProperty manager was extremely helpful but most importantly showed great care and was kind in that help. Often times when interacting with others, while it is their job to assist, they give you attitude and don’t seem to really want to help. Kim however was the complete opposite and did much more than what is expected in her role in sure!
Julie GerovskiKristie and Kim were absolutely amazing. Helping us get things figured out during a very stressful time, We appreciate their help...they are wonderful people!!
moriah schneiderKim was very helpful getting my unit upgraded. She made it a quick and painless process! Highly recommend using Public Storage for your storage needs.
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