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Public Storage - Chicago Heights - 20909 Western Ave

20909 Western Ave, Chicago Heights, IL 60411
Rating Badge
4.5
(25)
Rating Badge
4.8
(349)
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Online Move-In AvailableRent online, skip the counter, and go straight to your space

Available Storage Units (14)

5x5

$1.08 / sqft
mini storage unit
Features
Roll Up Door1st FloorInterior
$27.00
$36.00Only 2 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

5x5

$1.32 / sqft
mini storage unit
Features
Roll Up DoorClimate Controlled1st FloorInterior
$33.00
$44.00Only 2 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

5x10

$1.12 / sqft
small storage unit
Features
Roll Up DoorClimate Controlled1st FloorInterior

$1 first month rent

$56.00
$74.00Only 3 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

10x7

$1.01 / sqft
small storage unit
Features
Roll Up Door1st FloorInterior
$71.00
$86.00Only 3 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

7x10

$1.30 / sqft
small storage unit
Features
Roll Up DoorClimate Controlled1st FloorInterior
$91.00
$110.00Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

10x7

$1.30 / sqft
small storage unit
Features
Roll Up DoorClimate Controlled1st FloorInterior
$91.00
$110.00Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

7x10

$1.36 / sqft
small storage unit
Features
Roll Up DoorClimate Controlled1st FloorInterior
$95.00
$115.00Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

10x7

$1.36 / sqft
small storage unit
Features
Roll Up DoorClimate Controlled1st FloorInterior
$95.00
$115.00Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

10x10

$1.21 / sqft
medium storage unit
Features
Roll Up DoorClimate Controlled1st FloorInterior
$121.00
$161.00
Reserve Now, Pay LaterYou will not be charged until move-in

12x15

$0.78 / sqft
medium storage unit
Features
Roll Up DoorClimate Controlled1st FloorInterior
$140.00
$186.00Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

10x20

$0.78 / sqft
medium storage unit
Features
Roll Up DoorDrive Up AccessOutdoor Access1st Floor
$155.00
$207.00Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

10x20

$0.83 / sqft
medium storage unit
Features
Roll Up DoorClimate Controlled1st FloorInterior
$167.00
$223.00Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

10x20

$0.92 / sqft
medium storage unit
Features
Roll Up DoorClimate Controlled1st FloorInterior
$183.00
$244.00Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

10x40

$0.34 / sqft
Vehicle unit
Features
Drive Up AccessVehicleOutdoor-uncovered
$136.00
$179.00Only 1 Left!
Reserve Now, Pay LaterYou will not be charged until move-in

Complete Amenities & Features

ACCESS

  • Electronic gate accessElectronic gate access

SECURITY

  • Fenced + LightedFenced + Lighted

OFFICE HOURS
Sunday9:30 AM – 5:00 PM
Monday9:30 AM – 6:00 PM
Tuesday9:30 AM – 6:00 PM
Wednesday9:30 AM – 6:00 PM
Thursday9:30 AM – 6:00 PM
Friday9:30 AM – 6:00 PM
Saturday9:30 AM – 5:00 PM
ACCESS HOURS
Sunday6:00 AM – 9:00 PM
Monday6:00 AM – 9:00 PM
Tuesday6:00 AM – 9:00 PM
Wednesday6:00 AM – 9:00 PM
Thursday6:00 AM – 9:00 PM
Friday6:00 AM – 9:00 PM
Saturday6:00 AM – 9:00 PM

VEHICLE STORAGE REQUIREMENTS

  • Requires titleRequires title
  • Requires registrationRequires registration
  • Requires insuranceRequires insurance
  • Must be drivableMust be drivable

PROPERTY COVERAGE

  • Insurance requiredInsurance required
  • Insurance available for purchaseInsurance available for purchase
  • Homeowners or renters insurance acceptedHomeowners or renters insurance accepted

PAYMENTS

  • CashCash
  • Credit cards accepted: Visa, AMEX, Mastercard, DiscoverCredit cards accepted: Visa, AMEX, Mastercard, Discover
  • CheckCheck

BILLING

  • Email invoicing availableEmail invoicing available
  • Automatic payments availableAutomatic payments available
  • Rent due on same day each month per lease startRent due on same day each month per lease start

MISCELLANEOUS

  • Moving supplies for saleMoving supplies for sale

Customer Reviews

4.5(25)
Verified (25)Google (349)

Awesome service.

by Kathryn Rogers

November 11, 2019

5.0

Awesome service. Kathryn

Great service

by Mfon Stirratt

September 12, 2017

5.0

Great service

by Shenika Cunigan

August 29, 2017

5.0

Crystal was such a big help ! She helped me find the right size unit in such a short time! Love it !

by Ke-Ke Robinson

August 21, 2017

5.0

Excellent customer from Crystal every time. Clean, dry storage, good price. Thank you Public Storage

by Steven Beasley

July 25, 2017

5.0

Crystal was extremely helpful. We arrived 3 minutes before closing and she never complained. Drive us around and made sure we were taken care of! She was funny and caring! Next time I need anything store I will come to whatever store she is at!

Mary Jo Blaszak's profileMary Jo Blaszak
September 11, 2025

Came on property and talked to the PM Tina, she answered all of may questions I needed answered, she was very knowledgeable. I will be using PS again. Everytime I go into the office Tina is so friendly. She doesn't rush me out the door and she always answers my questions if I have any. She is always a Pleasure to talk with when I come to pay my bill.

Matthew Hughes's profileMatthew Hughes
June 26, 2025

Everytime I go into the office Tina is very friendly and always has a smile on her face. She has never been upset or anything like that when I go in there. She always answers all my questions and she is a very Friendly Manager. Will definitely tell my friends and family to go to this location to rent. The Property is always so clean!!!

Nathan Hughes's profileNathan Hughes
January 26, 2026

The lady that works here whose name is think is Tina is always nice a supportive when I come in and pay my bill

Ron V's profileRon V
May 1, 2025

Long time customer,the service has gone up exponentially in price while service is terrible. Can watch the horrible management decisions driving up prices and destroying any "customer service" that may have occurred in past. You can guess how bad the experience is to get me to actually take the time and effort to post this. STAY AWAY UNLESS YOU WANT TO BE TREATED POORLY AND OVERCHARGED! Read some reviews and they are obviously fake. The office on site was closed several years ago and staff only occasionally present and locked in inaccessible area. Tina did try to help me with a issue several years ago but was stopped by property manager.

LOVE BEEFRIENDLY143's profileLOVE BEEFRIENDLY143
April 29, 2025

Talked with Tina Today about some questions I have about getting a unit. She is very patient and knowledgeable about all aspects of Public Storage!!! She answered all my questions and some I didn't know I needed answers too. When I'm ready to Storage next month, I will definitely coming here to Storage!!!!

How to Rent a Storage Unit With Storage.com

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1You can complete your rental process online today and go straight to your unit when you plan to move in.
2You can make a reservation today with no payment until you sign your lease at your move-in date.
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