Public Storage - Calumet City - 2004 Dolton Ave

Kennie was great and even stayed late to make sure I had a space after driving to many storage company's thanks so much!

Kennie just saved me 104.00 per month. I am so excited to have money in my pocket!

We rented a space over the weekend with Kennie. Customer service was great. The place was nice and clean.

Went to make a payment for my storage unit and Gloria provided EXCEPTIONAL service. She was knowledgeable and courteous. Hope to see her friendly face when I make my monthly payments!

It was her voice that initially drew me in over the phone: professional tone, authoritative, and honest. I was just curious to see who this individual was that sounded like they should be doing voice-overs for commercials. So I drove over to the PS on Dolton Road, and I got the opportunity to meet the manager, Kinney. She was even more charismatic in person and I was impressed how she handled the clients like she was a stock holder in the REIT (Real Estate Investment Trust), that owns the company, Public Storage, headquatered in Glendale California. Before I knew it, we were laughing and talking as we rode on the golf cart to view a possible storage space. I loved the spaced she chose as its always been a lucky number for me. She gave me the keys to the space, we went back to the office, signed the contract and I was off to pack up my belongings. It wasn't until I returned with a full truck, and movers in 90 degree weather that I realized that I couldn't find the keys to the storage space. And, it was after hours on a Saturday. Luckily, PS was open on Sunday and I phoned Kinney and left a message panicking that I couldn't find my keys. She called back right away and told me she had found them still in the golf cart. The only problem I had was the movers couldn't come back to finish until after the office was closed. I couldn't come to get the keys before the office closed. Kinney informed me not to worry and put them in an envelope and put them in a safe place until I could arrive. This is my first time using a storage facility in decades and I've heard many horror stories. But this facility stands head and shoulders above the rest, even within this company. Because of Kinney's dedication and professionalism, I can rest peacefully at night knowing my belongings are in a safe place. Thanks Kinney for such an incredible job and you really should consider doing Improvisation. You have the personality, the charisma, and definitely the voice. Best regards,