Extra Space Storage - 3565 - Tampa - Fletcher Ave

DAVID MESA

Elias and Ivan were great, made the move in process super easy and quick. They answered all my questions in great detail and made sure i had all my info and Ducks in a row. Would definitely recommend to anyone needing safe storage.

Bridget Mallak

The good reviews of this place are mind blowing! The only positive was that the desk staff were friendly, but everything else was awful. This place is cheaper than other places for many reasons - water damage, not climate controlled, dirty, and unsafe. When we moved in in May the air conditioning was not working in the "climate controlled" building. We were told the A/C was being fixed that week, but when we returned it was still just as hot and humid inside. Every bucket of damprid was pure water. I'm certain there was no climate control all summer, even though we were charged for it. The unit also had crud growing down the wall/floor at move-in. It was their last open unit, so they agreed to clean it up while we waited. They told me I would receive a credit for the inconvenience, but I never did. We were also told by the staff during move-in that it was not safe for our college-aged daughter to be there alone or after dark, and I agree. There were multiple places with broken glass in the parking lot, kicked in drywall by the one working elevator, another renter was actively filing a theft report, and it looks like homeless are camping near their dumpster. The worst was finding extensive water damage on move-out. Our corner indoor unit had a roof or siding leak (not even during any hurricanes), and every single item was water damaged and extremely moldy - more proof there was never any climate control in the building. The kid working the front desk told me the manager would call me, but they never did. The only decent news is their insurance (which I had to purchase separately) did pay out at 90% of the claim. But that took several weeks of filing and responding to questions on the claim, and several more weeks to receive the check. And it did not make up for the inconvenience and annoyance of having to replace every single item. If you rent here, be sure to add insurance and take lots of before and after photos including the unit number. Also put everything in plastic bins and up on blocks. But we'll be going elsewhere.

alonzo harris

My name is Alonzo and I have been with extra space storage for over 3 years and I have had nothing but the best customer service. Extra Space Storage at this location is highly recommended by me. My stuff is safe.There attentive and always willing to work with you they always answer their phone and they have the best customer service team. And a special thank you to Ivan the manager he is just great at his job.

Myra Hedglin

I just want to take a moment to recognize Elias and Ivan for their outstanding service. Even though I’m not a new customer, they continue to be incredibly friendly, kind, and professional every time I stop by. They’ve gone above and beyond to help me maintain my unit—whether it's providing helpful information, answering questions, or just making sure everything is running smoothly. It’s clear they genuinely care about their customers, not just during the move-in process, but throughout the entire time you store here. It’s rare to find people who consistently deliver such top-notch service, and I truly appreciate their support and professionalism. Elias and Ivan make this location feel secure and well-managed. Highly recommend!

Katana

This place is clean and well managed. It's safe and secure. What's unique about this place is the friendly and professional staff. I would like to thank Ivan and Elias for your prompt, professional, and courteous service. I think Extra Space has two great employees working here and they make the rental experience painless and above all, friendly.