Public Storage - Orange Park - 271 Blanding Blvd

Jasmine Oliver

Went in to finish reservation in store and the associate Pam was very helpful and a delight to work with. She was funny and provided me answers to my questions and made my experience easy. Thank you

Juanito Rosario

I've known Pam from Catoma branch and I just couldn't be happier that she will be working with me again in this location in Blanding. I am so very satisfied with her work ethics. Highly recommended

Cheryle Coffey

Pam is very helpful and a great worker, definitely very theral with info and great help source with keeping customers satisfied with having a unit here made things very easy and less stressful.. awesome great employee,think everyone Ive met as far as employees have been nice and helpful; but theres definitely a problem at the Public storage im at and its the dumpster and this is because its always locked and if theres no one avaliable to unlock it how is anyone able to put anything in it if theres no way to open it ? Doesn't make sense at all thats my issue there.

Harmony Harmony

I’m changing my review from negative stars to five stars . I am only doing this because of Carmen the property manager ! Everyone else I’ve dealt with like the greedy customer service reps who lie cause I found out they make commission and say they do not see the online promotions am charge u full price , and the ins rep who lied as well , yes mamm u told me I didn’t have to do anything and then after charging me told me I was supposed to call back and cancel it before the first not on the first . That has nothing to do with the property manager! I did not know this at first . Seems like they kinda got the managers in a position where their hands are tied. All I know is if u rent from here bypass customer service do not give in to them and speak to the property managers . They are the ones who can walk u thru things the right way . I wish I had known this in the beginning . Should have done my homework first on how this Corporation runs their business . Customer service led me down the wrong path from the very beginning And when I asked to speak to the property manager, I was told that I couldn’t. I had to deal with them that the property manager was only to confirm my Reservation, which in part that is true, but they can also make the reservation as well and I highly recommend going through the property manager and at this location, Carmen has been Great. Was told I Could only move the day before the first of the month or I would be charged a full month if I wanted to change units that was a lie Carmen informed me I could change anytime I wanted. After you make the reservation and pay cancel the insurance you don’t have to wait till the first to do it cause they Charge you. And don’t believe customer service when they tell you that you don’t have to turn Auto pay back on because they have the card information and will charge it No problem that was a lie cause they charged it with a late fee On the sixth day using the excuse, my auto pay wasn’t on. I’m new to a lot of this so I should’ve done My due diligence and spoke to Carmen to confirm every decision in every conversation that was made Between myself and customer service and the insurance people or shall I say lady cause I spoke to the same woman twice. This property is very clean. I always saw Carmen out and about Doing whatever property managers do working She was always friendly . Thank you carmen for all your hard work and effort we appreciate YOU !

denise diaz

This company is completely misleading in their advertising. They claim to have climate-controlled units, but when I arrived the unit was clearly not climate controlled. On top of that, there were rat pellets inside the unit — completely unacceptable and unsanitary. When I chose not to move forward, they still kept the “administration fee” even though I never used the unit. I spoke with Judy about the situation, and she showed zero compassion or willingness to help. Between the false advertising, unsanitary conditions, and terrible customer service, this place is a nightmare. I highly recommend avoiding this location — and the company as a whole.