SecureSpace Self Storage Vista San Diego

Lauren Fratianne

Update on my review which I believe has been deleted: months later everything is STILL broken and I’m paying almost $200 per Month. Can’t easily access your unit. Go anywhere else!!! My previous review was also 2 pictures of the elevators and lifts being broken. I drive out of my way to come here to not be able to access my unit. I also took autopay off my account and they will charge you regardless of your requests. And if you want out of your lease they charge extra. Don’t get stuck! It’s horrific here

Frank Hahn

I have rented a space at Secure Space Storage Vista for 3 years now and am looking forward to giving them notice. Today broke the camels back. Not only has the closet elevator to my unit been out of service for months, my rental rate doubled in three years, but today I had to provide my drivers license as collateral to use a cart. The latter had not have been a big deal but the office was closed and carts locked up. I called and text the number per the sign on the window…no response. I found another couple finishing up and asked if I could take their cart. That’s when I found out about the license. I load my stuff up an put in storage. 20 minutes later, I return the cart to find another sign saying they are out to lunch. I text again, no reply. 10 minutes later another customer knocks on the window but no response. 30 minutes later I hear them talking in the office. When I look inside, the “manager” holds up her finger to tell me to wait some more. Shortly after she hands me my license. I tell her thanks for making me wait. She tells me I’m rude. I lost it. I told her she was rude for letting me know she was going on break shortly or returning any of my calls or txt. She then sarcastically says happy new year..No apologies, no ownership, no customer courtesy ever given. No txt saying, hey I’ll be right there or hey sorry but I’ll be back from lunch in 20. What really gets me was she was in the office. She never left. And I’m rude.

Andrew R

I will never use this storage again it is like pulling teeth to get my past 2 months of rent that they charged me and I didn’t have a unit, I moved out 2 months ago. And they still haven’t payed me back. Other than that and the elevator not working for a year and only 1 door to get in the ladies that worked there were very nice and helpful. I don’t like to talk bad but this storage space is not for me or the couple of friends I met there they had problems also.

Jay V. Luciano

My time with Jackie was great. Jackie was very professional. She was very informative with good information. That is so helpful. Jackie was very pleasant and nice to talk with. A very nice and professional woman. Thank you

Andrew Breed

Beware of SecureSpace Storage. In my experience, it’s been a nightmare from start to finish. An online rep told me I could move in until 10 p.m., but when I arrived, that turned out to be untrue. After five months, my rate jumped by $110 with no meaningful explanation. I had to switch units and was placed on the second floor; the elevator was out and only one upstairs door worked. Another tenant warned me they never fix anything, and it showed. Even after I left (or was told to), I was billed for two more months—I’m still fighting to recover roughly $780. Worst of all, on Christmas Day, in the rain, my girlfriend slipped on a wet, broken stair. This place felt unsafe, unreliable, and uncaring. Based on my experience, I would avoid SecureSpace and take your business to a facility that keeps its promises and maintains basic safety.