Public Storage - Pasadena - 2773 E Colorado Blvd

The Traveler in Transit

Very nice place and well organized. The staff is friendly and helpful. Five stars for the customer service from Jackie was especially great!

Vivian S.

We left our stuff in this public storage 4 years ago. Besides just a little dust on top of the boxes, everything was in pristine condition when we went to get it. Move in and move out was a breeze. The property manager (I assume is Leanna) is superb, she returns our call immediately and confirmed everything and is so polite. Public storage should pay her well, she is extremely competent and a pleasure to deal with. Thank you!

Nathan Garay

I was looking for a unit for a few small unit for some items and the manager i believe her name was Sipi helped me and showed me which units would work for me. I appreciated the patience ane knowledge. Thank you

Care Practice Revenue Solutions

The photos and the location on this storage place were great!!! Then I read the reviews on yelp, they were some horrible reviews!!! Then I noticed the reviews were a few years back, 2009-2018. I called the office to inquire on the details and was greeted with a very friendly calm reassuring informative voice of Vahe. He was very patient and helpful with all my questions and I did call him numerous times. (That was back in April) I checked out this location in person and noticed its tidiness and the security features accessing the main doors with a code and also the elevators with personal ID codes. Since May the automatic coded security doors where continuously breaking down, but there was always a maintenance man doing his best to fix the issue. I was grateful for the 2nd security feature of the 2 elevators going up to the storage units that seems to always be working. They always have multiple FREE large 4 wheeled cargo carts to assist all their clients in moving items from their cars up to the storage units. The building is kept at a cool comfortable climate and there are sufficient movement sensor lights down each hallway to access your path as you make your way to your specific unit. Since 2019, July/August, the front coded security doors have been fixed, the coded security pads for the 2 elevator has been updated/replaced. There are now security camera at all 5 floors to capture who enters on and exits off the elevators. (I'm sure there are more cameras located elsewhere but I'm not certain.) The security monitors are located in the office facing the staff, to observe the traffic. (This was a change from before) The monitors used to be behind the office staff, so the no one would even pay attention to the screens. The office has been revamped/updated and the monitors are in front of the workers, which makes more sense! Another feature that I really like is that the elevators shut down by 6:00 PM, no one can go up or go down. I've only used the front stairwell and it was clean, wide and sufficiently lighted. I'm assuming that the back stairwell has the same upkeep. Since I've used this location I have not heard of any break-ins or robbery, which is such a relief. The staff ,Vahe and Jennifer, are ALWAYS showing excellent customer service; friendly, patient and accommodating with their time. I would recommend this location with 5 stars!!!

Amber Uitz

I Loved the Customer service when I I got there because it was my first time getting a unit and had no clue what I needed to do!