SmartStop Self Storage - Concord - 1597 Market St
Facility Highlights
On-site office
Video cameras on site
Fenced & Lighted
Resident manager
First floor access
Drive-up accessAvailable Storage Units (21)
4x5
$1.30 / sqft
4x5
$1.30 / sqft5x6
$1.43 / sqft
5x10
$1.36 / sqft5x10
$1.46 / sqft6x10
$1.28 / sqft6x10
$1.43 / sqft5x14
$1.29 / sqft10x10
$1.23 / sqft
10x10
$1.30 / sqft10x15
$1.05 / sqft10x20
$1.00 / sqft10x25
$1.32 / sqft
10x30
$1.06 / sqft10x30
$1.53 / sqft15x25
$1.49 / sqft20x20
$1.45 / sqft20x20
$1.51 / sqft20x40
$1.61 / sqft40x40
$1.68 / sqft10x14
$0.59 / sqft
Complete Amenities & Features
ACCESS
Electronic gate access- Handcarts or dollies
SECURITY
- Video cameras onsite
- Fenced + Lighted
- On site office at facility
- Resident Manager
VEHICLE STORAGE REQUIREMENTS
- Requires registration
- Requires insurance
- Must be drivable
PROPERTY COVERAGE
- Protection plan required
- Protection Plan available for purchase
- Homeowners or renters insurance accepted
PAYMENTS
- Cash
- Credit cards accepted: Visa, Mastercard, AMEX, Discover
- Check
BILLING
- Automatic payments available
- Rent due on same day each month per lease start
MISCELLANEOUS
- Mail or packages accepted
- Moving supplies for sale
- Paperwork can be done remotely
Customer Reviews
Great Customer Service
The young lady was very helpful and the Facility seems to be very secured
Amazing price and a warm welcome
Great location and a wonderful promo value. Go snag you a deal because this storage facility has one of the lowest cost and highest promo values around. I will keep my storage unit for a long while. Thank you for keeping the grounds safe and secure, clean and friendly.
Great value at an affordable price ﾃｰﾅｸ窶佛津ｰﾅｸﾂ渉ｻ
I was very impressed with the staff at this particular storage facility. The young ladies were absolutely helpful,knowledgeable, relatable and understanding.It was an easy and hassle free transaction. The facility is extremely clean inside the office and out on the storage grounds. I noticed it was a very quiet location, and respectful people. I will definitely grab another storage in my future from here.
Fast, good rates and easy
Nice area, with friendly staff, and affordable prices. I'm happy to store my treasures here.
Unexpected housing loss SmartStop self storage was there to help.
The details of the loss don't matter. The important thing is Self storage was there to help. They had experiences with theft and other crimes and did not join in. They have multiple SAFET protocols TO KEEP STORED ITEMS Sfe.itooks to be as good as it gets
Siviquallie Richardson
Absolutely worst experience ever at renting a storage unit. As a Military Service Member who is currently still serving this Country, I entrusted this facility with by personal goods while being stationed overseas. I rented the unit in August of 2020, and my unit was broken into in September of 2020. ONE MONTH OF SECURITY IS ALL THEY PROVIDED! All the time the company collected rent which increased every year and finally notify me in May of 2025 that my unit was burglarized. Not only was I robbed of my personal items but by an individual, but I was also robbed by a company who continued to collect rent on a compromised unit. Customer service is not existent with this company. I've reached out to them multiple times to get this situation addressed and no one has tried to provide me with any type of resolution on these issues. I lost practically every piece of military award and gift, records, uniforms, gear, clothing, electronics, and things that are irreplaceable and they simply don't care. Don't find yourself in the same situation as me and please find another facility to rent a storage unit from. 20+ years of military memories and personal items gone and the company just doesn’t care. See the photos below of the unit when I packed it and what I found when I returned.
Karen RubioSmartStop Self Storage in Concord gave me one of the worst customer service experiences I have ever had. I reserved online, paid in full the day before move in, and when I arrived they refused to help me because their “system was down.” They never told me their office hours, and even after confirming over the phone that I could come after work, they changed their story and denied me access. Their “courtesy” was leaving my unit open, but the unit was filthy, smelled like rodent urine, and the door was broken so I could not even use it. Customer service said no one could help because the office was closed. I went to another company the same day and moved in instantly with zero issues. When I canceled, SmartStop refused to refund me fully and charged me for a lock I could not even use. This place is dirty, outdated, and completely unprofessional. I will never use SmartStop Self Storage again and strongly recommend choosing another facility.
Nellie SI went into Smart Shop really upset because my cats had just been hit by a semi-truck, and I needed a storage space for all of their things. Angelina was incredibly kind and understanding. She went over all the space options and prices with me and made a really hard situation a little easier. Because of her excellent customer service, I’ll definitely be going back.
Space PrincessI’m so satisfied with the service I received with this business. I’m leaving the country for several months and am happy to know that my stuff will be safe while I’m away. The people who work here are very nice and helpful
David GutierrezReina is hands down the best manager. She's straight forward and doesn't sugar coat anything. I've had a unit here for over 6 years.
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