Public Storage - Concord - 2350 Monument Blvd

Thomas Dewing

Alexis did a wonderful job in handling our questions. She answered every one of our concerns professionally. She kindly took us to the storage unit we were renting and filled us in on everything. We were first time renters. Could not ask anyone better. 👍

Donjuan Lewis

Amanda was extremely polite nice patient kind I really enjoyed her customer service she keeps me coming back real people person

rk

Fabulous! Friendly and helpful, elevators were not working in one area so Alexis helped transfer storage to another unit. Great experience.

Calvin Anderson

Rave Reviews for the Double [S] [S] that I have dimed the Dollar Signs, the dynamic duo, as these two professionals have provided me great customer service, and not to mention savings on my bottom line. The first to reveal is [S]ally. Sally is a floater to different locations helping management when their schedules are tight, allowing customers with time sensitive agenda's to help them meet their timelines. So, I greatly appreciated her, for setting in motion a successful encounter. She is knowledgeable, and very friendly, and if there's any questions that she can't answer, she is willing to call up management on the spot, so you are not left wondering, which is awesome that management has structured this information outlet for the customers. I must say, at the end of our encounter, the monument location could not meet my needs, but Sweet Sally, wasn't done there, as she inquired further of my mission and dug deeper into her rolodex of possibilities, and came up with a hit. A larger unit, that met my budget, and it was only about 6 min. further in driving distance, which was awesome. I was impress, and have I mentioned how "happy" I was. LoL🤣. So, she was optimistic to go ahead and blind schedule me because of my "time sensitive" agenda, and this brings me to the second [S] in this story. [S]andy. Sandy located at the S. Buchanan Cir., Pacheco, CA location was left a message with my contact info., in case there were any problems as we were scheduled to meet that afternoon. To continue reading the results of this awesome experience, you can head over to the Reviews for the Buchanan, Pacheco Public Storage location, as the Rave Review on Sandy continues.💜🔥💜 The Dynamic Duo Sally-n-Sandy The 💲💰💲saving you time or on your bottom line. 1-💜, ☮️-out. 😎

Dee Williams

One of the worst Public Storages in the area!!! First the property manger is never around nor do they answer phone. Upon arriving my first day, I could not enter B building. None of the key codes for the door worked. The elevator was out of order, and I was told my a resident it has been that way for over 3 months. To make matters worse, when attempted to reach the office for help to gain entry, there was no property manager available, at 2pm on a Friday. I have called public storage customer service to request a refund. Please use ANY other Public Storage in the surrounding. The one on Monument Blvd is TRASH!!!